Digital Trust and Safety Specialist

תיאור משרה

Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
As a Digital Trust and Safety Specialist with Hebrew and English you will:
•Review user-generated back-office information to ensure compliance with established policies
•Take prompt and appropriate action on information that violates guidelines or poses risks
•Stay updated on internal policies to ensure accurate implementation
•Identify and analyze patterns to proactively address potential risks
We are looking for someone with:
•High attention to detail
•Comfortable processing sensitive information
•Strong ability to defend decisions and provide context with logical reasoning
•Ability to identify patterns in behavior to enhance decision-making
•Strong organizational and time management skills to deal with shifting priorities and high volumes of work
•Experience investigating fraud, spam, or other types of inappropriate information is an asset