Delivery Advisor

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Delivery Advisor
As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to the ownership solution, validating and adjusting it as needed to ensure a successful delivery.
You have relentless determination to?succeed,?and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

Responsibilities
Take over the customer once the order has been placed and guide them through the delivery process.
Validate and adjust the purchase solution designed by the Tesla Advisor to ensure a successful delivery process.
Create an ownership solution for customers who have made their purchase without previous interaction with Tesla.
·Use your delivery expertise to support customers with financing, trade-ins, and registration, and ensure a smooth and timely delivery process.
Communicate regularly with customers, setting the right expectations and providing updates on delivery timelines.
Address any questions or concerns that customers may have about the delivery process and provide solutions to any problems that arise.
Ensure that all required documentation is completed accurately and on time.
Closely adhere to all processes to ensure a speedy revenue recognition and cash collection.